Contact

Read by a person: hello@estanzo.com for anything about the data, grievance@estanzo.com for a legal or takedown request.

Corrections

A figure that disagrees with the RERA portal is the most useful thing you can send. Report an error explains what to include.

Questions about the data

What a field means, where it came from, or why something reads “not reported”: data sources covers most of it, and the rest is fair game for an email to hello@estanzo.com.

Legal and takedown requests

A promoter, or anyone named in a record, who believes a page should not be published: grievance@estanzo.com. Include the RERA registration number, the exact URL, and either what you say is inaccurate or the order you are relying on. A direction from UP-RERA, a court or another competent authority is acted on immediately.

What an email cannot do on its own is change what the authority published. We report a project’s status and figures as RERA publishes them, and we do not amend either on request — a correction to the RERA record is made at RERA, and we follow it from there.

What we cannot do

  • Resolve a dispute with a builder, or escalate one on your behalf.
  • Recommend a project, a builder or a purchase.
  • Remove a public RERA filing from the RERA portal.
For a grievance against a project, RERA is the right channel. Each project page lists the project coordinator number and the RERA helpline as published by the authority.